Shipping policy
Do you ship internationally?
Yes, we do. Rouge ships red light therapy devices worldwide, every day!
How much does shipping cost?
Shipping is FREE for the following countries:
- Australia
- Austria
- Belgium
- Bulgaria
- Canada
- China
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hong Kong
- Hungary
- Ireland
- Italy
- Japan
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malaysia
- Malta
- Monaco
- Netherlands
- Norway
- Philippines
- Poland
- Portugal
- Romania
- San Marino
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- Thailand
- Turkey
- United Kingdom
- United States
- Vatican City
For all other countries:
If you need our products shipped to a country that is not listed in our free shipping zone, then shipping costs will vary depending on your specific country and the size and weight of the products ordered. You will need to add those products to your cart and proceed to checkout so we can calculate what the costs will be.
When will I receive my order?
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and postal service process the orders, which sometimes takes an additional day or two.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. UK orders should take between 6 and 10 business days, but can take longer from time to time. International delivery usually takes about 6 to 13 business days.